Pelican Pick-Up – How It Works
Laundry Made Simple
Pelican Pick-Up makes wash and fold effortless. From scheduling to delivery, your laundry is handled with care every step of the way. Here is exactly how our process works so you always know what to expect.
Your Laundry Journey
Four simple steps to fresh, folded laundry delivered to your door.
Schedule Your Pickup
Choose the pickup time that works for your schedule using our website or upcoming app. Select your preferred time window, add any special notes, and choose your delivery date.
You will receive reminders before your valet arrives, so you never miss a pickup.
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Bag Your Laundry
Place your clothes in any standard bag for your first order and set it at your designated pickup spot.
- If you have special items or stains, simply note them in the app and place those pieces in a labeled, separate bag.
- Recurring customers receive a free Pelican Pick-Up reusable laundry bag.
We Pick Up Your Laundry
A professional Pelican Pick-Up Valet retrieves your laundry right from your doorstep.
There is no need to be home.
Every order is tagged, tracked, and kept completely separate from other customers to ensure quality and care.
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We Clean, Fold, and Deliver
Your laundry is washed with your choice of premium detergent (Gain, Tide, Persil, or a hypoallergenic option), dried carefully, and folded neatly.
- Everything is packaged for protection and delivered back to your designated drop-off spot.
- Choose Standard or Rush service depending on your needs.
Pickup & Delivery Made Easy
Pickup Details
- Choose your preferred window
- Contactless pickup available
- Valets trained for secure handling
- Add custom notes anytime
Delivery Details
- Clothes returned folded and protected
- Delivered to your specified location
- Notifications sent when your order is on the way and when it arrives
Turnaround Options
Choose the speed that fits your schedule.
FASTEST
Rush Delivery
Request pickup and get your items back by the next day. (24hr turnaround)
Pricing: $25.00
STANDARD
Standard Turnaround
Our standard quick-return service included for most plan tiers. (48hr turnaround)
Pricing: Included
Add-On Services
Customize your laundry experience with premium extras.
Rush Service (12-Hour Return)
For urgent laundry loads or unexpected needs.
Pricing:
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Hanger Service
Select items returned on hangers to prevent wrinkles and keep garments ready to wear.
Pricing:
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Special Handling Notes
Flag stains, delicates, or fabric concerns right in the app. Place specialty items in a labeled bag so our team can treat them with extra care.
Pricing:
Included unless specialty treatment applies: [placeholder]
Pickup & Delivery Made Easy
- Laundry always washed separately
- Hypoallergenic detergent used for every load
- Professional valet pickup and delivery
- No hidden fees or surprises
- Free pickup and delivery on recurring orders